{"id":243443,"date":"2021-12-15T17:25:43","date_gmt":"2021-12-15T17:25:43","guid":{"rendered":"https:\/\/test1-multi-marketeer.nl\/?p=243443"},"modified":"2021-12-21T16:26:45","modified_gmt":"2021-12-21T16:26:45","slug":"process-returns-in-haydigo","status":"publish","type":"support","link":"https:\/\/haydigo.com\/en\/support\/process-returns-in-haydigo\/","title":{"rendered":"How do I process returns in HaydiGO?"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; disabled_on=&#8221;on|off|off&#8221; _builder_version=&#8221;4.13.1&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/haydigo.com\/wp-content\/uploads\/2021\/09\/support-page-head-bg.png&#8221; background_size=&#8221;contain&#8221; width=&#8221;100%&#8221; width_tablet=&#8221;100%&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|phone&#8221; max_width=&#8221;100%&#8221; min_height=&#8221;436px&#8221; height=&#8221;263px&#8221; custom_margin=&#8221;-92px||65px||false|false&#8221; custom_padding=&#8221;|9vw||9vw|false|true&#8221; custom_padding_tablet=&#8221;|10px||10px|false|false&#8221; custom_padding_phone=&#8221;|10px||10px|false|true&#8221; background_last_edited=&#8221;on|phone&#8221; background_size_phone=&#8221;initial&#8221; background_position_phone=&#8221;bottom_right&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.11.1&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; width_tablet=&#8221;100%&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|desktop&#8221; max_width=&#8221;100%&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;5.2vw||5.2vw||true|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;70px||50px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.10.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.13.1&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Poppins||||||||&#8221; text_text_color=&#8221;#ff8973&#8243; text_font_size=&#8221;1.3vw&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;-34px||15px||false|false&#8221; text_font_size_tablet=&#8221;18px&#8221; text_font_size_phone=&#8221;18px&#8221; text_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"page-subtitle\">HaydiGO Support Center<\/div>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.13.1&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Poppins||||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#58488A&#8221; header_font_size=&#8221;2vw&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; header_font_size_tablet=&#8221;28px&#8221; header_font_size_phone=&#8221;28px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">How can we help you?<\/h2>\n<p>[\/et_pb_text][et_pb_search placeholder=&#8221;Describe your problem&#8221; button_color=&#8221;gcid-d1bbaad6-8cff-412e-a9e0-bbc9d73cdbf5&#8243; placeholder_color=&#8221;#c4c4c4&#8243; placeholder_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.13.1&#8243; _module_preset=&#8221;default&#8221; form_field_background_color=&#8221;#FFFFFF&#8221; button_font=&#8221;Poppins|600|||||||&#8221; button_text_color=&#8221;#FFFFFF&#8221; form_field_font=&#8221;Poppins||||||||&#8221; background_color=&#8221;#e9efff&#8221; width=&#8221;100%&#8221; max_width=&#8221;48%&#8221; max_width_tablet=&#8221;80%&#8221; max_width_phone=&#8221;85%&#8221; max_width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; min_height_tablet=&#8221;&#8221; min_height_phone=&#8221;&#8221; min_height_last_edited=&#8221;on|desktop&#8221; height_tablet=&#8221;24px&#8221; height_phone=&#8221;24px&#8221; height_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;17px||||false|false&#8221; animation_style=&#8221;slide&#8221; custom_css_button=&#8221;width: 100px;||border-radius: 6px;||&#8221; border_radii=&#8221;on|6px|6px|6px|6px&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{%22gcid-d1bbaad6-8cff-412e-a9e0-bbc9d73cdbf5%22:%91%22button_color%22%93}&#8221;][\/et_pb_search][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.13.1&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;132.1px&#8221; custom_margin=&#8221;-50px|||||&#8221; custom_padding=&#8221;0px||6px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.13.1&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-18px|auto||auto||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.13.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; header_text_color=&#8221;#58488a&#8221; header_font_size=&#8221;50px&#8221; header_2_text_color=&#8221;#58488a&#8221; header_2_font_size=&#8221;45px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 class=\"kix-lineview-content\" style=\"text-align: center;\">How do you process returns in HaydiGO?<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.13.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;6px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_4,3_4&#8243; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;102px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.13.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/haydigo.com\/wp-content\/uploads\/2021\/12\/Schermafbeelding-2021-12-06-om-14.47.59.png&#8221; alt=&#8221;Returns HaydiGO&#8221; title_text=&#8221;Returns HaydiGO&#8221; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; text_line_height=&#8221;1.6em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Step 1:<\/p>\n<p>Log in to your HaydiGO account.<\/p>\n<p>Within your portal, navigate on the left to returns. Here you will find an overview of all returns.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||27px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Step 2: To process returns, go to the GODesk<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/haydigo.com\/wp-content\/uploads\/2021\/12\/Schermafbeelding-2021-12-06-om-13.12.57.png&#8221; alt=&#8221;Godesk image&#8221; title_text=&#8221;Godesk image&#8221; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||27px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Step 3: Process return in the GODesk (video)<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_video src=&#8221;https:\/\/haydigo.com\/wp-content\/uploads\/2021\/12\/Retour-verwerken.mov&#8221; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_video][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.13.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||27px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.13.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; text_line_height=&#8221;1.6em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Stocks are automatically added to the system and are available again.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.13.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;1px||9px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; _builder_version=&#8221;4.13.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.13.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;https:\/\/haydigo.com\/en\/support&#8221; button_text=&#8221;Back to Support&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.13.1&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;20px&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#ff8973&#8243; 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